Take advantage of our extensive knowledge, commitment to superior customer service, and dedication to excellence.
Glasswasher, Dishwasher and Kitchen Equipment Repair.
Our trained engineers have the experience necessary to quickly diagnose and repair all manner of problems with your catering equipment.
We like to keep things simple. You will be charged a callout fee which is dependent on your location, plus £30 per hour billed per quarter hour. There are no extras added such as congestion charge, parking, tolls etc.
Whilst we do carry a comprehensive van stock it is impossible to carry everything. Should we need to order parts and return another day you will not be charged a second callout fee - financially it is in our interests as well to fix on first visit.
We aim to attend to a call out request within 24 hours Monday to Friday but often achieve same day response.
If our engineer discovers an issue that makes a machine a risk to you, your staff or property he will disconnect it from the mains, remove the plug if relevant, and label it clearly as unsafe. A site manager will be informed.
Will I have to pay the engineer?
Yes, unless a prior arrangement has been made with the office. A Vat receipt will be provided on completion of call.